You must thank your customers for lodging complaints!
You must thank your customers who lodge complaints about unsatisfactory services rendered. The majority of customers will rather walk away, taking their support elsewhere than complain when they are not satisfied with services. Join our customer followup care reviewed program here Thank those who come and complain while addressing their issues genuinely, as they are showing a willingness to stay and address matters. Make it a point that you do not apply the tactics of the "bedbug letter" According to the story of the bedbug letter, a long time ago a passenger traveling in Pullman railway sleeping car, found a bedbug in his berth and wrote a letter of complaint to the president of Pullman’s Palace Car Company. The president is said to have replied that: the company had never heard of such a thing and as a result of his experience, all the sleeping cars were being pulled off the line and fumigated and that the company was committed to providing its customers with the hig